Connecting the dots

Hardi Jain, product manager

This is the portfolio of Hardi Jain, a product manager. It is a hand-drawn journey in five chapters: internal audit, statutory audit, automation, product and AI. Each chapter led to the next.

I didn’t start out building products. I started by understanding how complex systems work and what happens when they fail.

The five chapters

• Internal audit: learned to understand how a business works.
• Statutory audit: learned to validate the numbers.
• Automation: learned to improve systems.
• Product: learned to build for people.
• AI: learning to build adaptive systems.

How I work

Empathy first. Data as a decision tool. Moments that matter. Progress over perfection. Speed with trust. Systems over features.

Where I’ve worked: Kotak Bank, PwC, KPMG, JPMorgan Chase, PayU.

Maybe the dots were never the point. The system between them was.